FPS Back Office Solutions

Back Office Support

Drive Operational Efficiency and Scale.

FPS Approach

We leverage best-of-breed tools, design optimal rules-based work-flows and bring the most talented agents available to save you money and allow you to focus on your core competencies. 

FPS Difference

Traditional BPO vendors cannot match us on agility, business know-how, technology expertise and building the kind of culture that creates an environment where your business and our people thrive.

Proven Results

Over the last 2 years, we’ve come to rely upon FPS as our strategic partner – literally an extension of our own team.  They bring the highest standards of integrity and excellence we expect and have created a positive culture that matches our own.  Our initial program for high-volume, fast turn-time Data Processing and Data Entry has expanded to include Finance and Accounting for our CFO and Lead Generation for our CRO.  FPS has met every new challenge head on as well as set the right expectations for us on timing as well as training and ramp curves, while consistently exceeding our targets for quality and volume.  We trust our team at FPS in Manila completely to do what they say they will and will continue to outsource whatever we possibly can to improve our efficiency and performance overall.

- Chief Operating Officer – SaaS Solution Provider

Use Cases

FPS develops scalable, innovative back office solutions for Fortune 50 clients, mid-market business and rapidly growing SaaS companies across a variety of industries. Our areas of expertise include:

SOCIAL MEDIA CONTENT MODERATION

CLAIMS PROCESSING

FINANCE &

ACCOUNTING

HR

ADMINISTRATION

DATA
ENTRY

CHAT

SUPPORT

IT

HELPDESK