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Why CROs Trust FPS

The B2B Tech market has grown significantly over the past decade. And with that growth comes enormous pressure for companies to attack...

FPS Case Study: Optimizing Amazon Connect

The Problem: An innovative, fintech unicorn selected Amazon Connect as their CCAS platform for customer support. Though an implementation...

The New New Customer Experience

Over the past decade, customer expectations have risen steadily and in line with the rise of digital transformation. COVID has...

Aftermath: A Year After Worldwide Lockdown and Working from Home

More than a year has passed since the world first experienced the COVID-19 lockdown. The crisis tested global companies’ readiness to...

Where the Buddhist and Capitalist Meet

So how does a Buddhist monk help a Capitalist achieve more in business? The science tells us that mindfulness and meditation can help us...